Famous Marilyn Suttle Quotes

  • Feelings have more to do with the story you tell yourself than the facts. – Marilyn Suttle

    Feelings have more to do with the story you tell yourself than the facts.– Marilyn Suttle

  • Compassion is the shortcut to connection. – Marilyn Suttle

    Compassion is the shortcut to connection.– Marilyn Suttle

  • Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of -œI belong here. – Marilyn Suttle

    Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of -œI belong here.– Marilyn Suttle

  • If you take the approach of -œearning- your customers’ business every day and treating them well, they’re less likely to try someone else. – Marilyn Suttle

    If you take the approach of -œearning- your customers’ business every day and treating them well, they’re less likely to try someone else.– Marilyn Suttle

  • How you think about your customers influences how you respond to them. – Marilyn Suttle

    How you think about your customers influences how you respond to them.– Marilyn Suttle

  • Even your most loyal customers always have a choice about where to take their business. – Marilyn Suttle

    Even your most loyal customers always have a choice about where to take their business.– Marilyn Suttle

  • After each customer interaction, notice if you gave them a -œhappy to see you- kind of experience. – Marilyn Suttle

    After each customer interaction, notice if you gave them a -œhappy to see you- kind of experience.– Marilyn Suttle

  • Your customers are responsible for your company’s reason for existing. – Marilyn Suttle

    Your customers are responsible for your company’s reason for existing.– Marilyn Suttle

  • Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away. – Marilyn Suttle

    Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.– Marilyn Suttle

  • Customers are human and humans can view situations in unexpected ways. – Marilyn Suttle

    Customers are human and humans can view situations in unexpected ways.– Marilyn Suttle